FAQs

Frequently Asked Questions


Tickets

Both ticket options will give you access to the entire convention including panels, workshops, and signings. You are able to choose between single day tickets or weekend passes for VIP and general admission. VIP ticket holders will be given priority to register for panels and workshops ahead of general admission. Weekend VIP passes include the Friday night event, plus the ball on Saturday evening. General admission tickets do not include access to the ball, but you can purchase the ball add-on in order to attend.
You can purchase a ticket for yourself, or for any other adult age 18 or over. You’ll need to know a few details about each ticket holder, like their legal name (that matches a photo ID they will have with them), email, phone.
Once you purchase your ticket, you’ll receive an order confirmation email with your ticket(s) included. You’ll also receive access to our hotel room block to book at the DoubleTree with our discounted rate. You will be able to download and register on the event app. This will allow you to connect with other attendees and be kept informed of all the details leading up to the event.
Not a problem. If you log in to the app or to your account, you will be able to find your ticket.
You can correct most of the details you provided in your account when you are logged in on the website or app. If you have any difficulties, reach out to us and let us know what needs to change.
Tickets are non-transferrable and non-refundable. At the time you purchase your ticket, we start planning for your attendance at the event! In the event that the event needs to be cancelled because of extreme circumstances, Haustier Events will refund all ticket purchases.

Before the event

Attendees and participants are invited to join the chats in the app after ticket purchase, where they can network with other attendees ahead of time, discuss event logistics, and topics related to the event itself. Our app also has a feature that allows you to direct message other attendees, which will be helpful for the event weekend to coordinate meals and other logistics in real time. We also encourage you to use the hashtag #LoveAmongThePages when discussing, asking, or planning anything relevant to the event on social media.
Our detailed schedule will be a work in progress until we get closer to the event. We will make a detailed schedule available at least 2 weeks in advance so you can plan accordingly.
There’s no official dress code. Our biggest suggestion is to be comfortable and wear a good pair of shoes! The weather in September is usually pretty warm still, but air conditioning can make indoor spaces much cooler. A layered approach is a great option to ensure you are comfortable.

Our Saturday night ball will be themed, and you are welcome to participate if you choose. We will announce the theme closer to the event, but with enough time for you to plan your outfit.
Yes, we have set up Beventi for authors who choose to offer a per-order option for their books.
Yes! As an Attendee, you’ll get access to our room block as soon as you purchase your ticket, so you have plenty of time to make arrangements for travel and accommodations. Our room block rate of $209/night at the DoubleTree by Hilton London, Ontario is available via a unique link shared with confirmed participants and Attendees. Room block availability is on a first come, first served basis, and the number of rooms available via the block is limited. So book early!